These Terms & Conditions govern the services provided by Auvix Technologies Limited ("Auvix", "we", "us") to you ("the client"). By commissioning work, you agree to these terms alongside the specific statement of work we agree with you.
We provide technology consulting, cloud, enterprise systems, cybersecurity, custom software, digital transformation and AI automation services. The exact scope, deliverables and price for your engagement are set out in a written quote or statement of work, which takes precedence over any general description on this website.
Prices shown on our website are indicative starting points. Once we understand your requirements we provide a fixed-scope quote. That quote sets the price before any work begins, so there are no surprises on the invoice. Work outside the agreed scope is quoted separately before it starts.
Unless stated otherwise in your statement of work, we invoice on acceptance of completed work, with payment due within 14 days. We do not take deposits for standard engagements. Payments are processed securely by our third-party providers via debit/credit card or bank transfer. Prices are in GBP and exclude VAT where applicable. We reserve the right to charge interest on overdue amounts as permitted by law.
To deliver on time we may need timely access to people, systems, accounts and information. Delays or incomplete information from your side may affect timelines and, in some cases, price. You confirm you have the right to give us access to any systems and data involved in the work.
On full payment, the deliverables we create specifically for you become yours, documented and handed over so you can run them independently. We retain ownership of our pre-existing tools, methods and know-how, and grant you a licence to use them as part of your deliverables.
Where a result can be guaranteed — as with eligible AI Automation packages — the guarantee and its conditions are stated in writing in your statement of work. Guarantees apply only to the specific outcomes and periods described there.
Each party will keep the other's confidential information private and use it only to deliver the engagement. This obligation continues after the work ends.
We deliver our services with reasonable skill and care. To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential losses. Nothing in these terms excludes liability that cannot lawfully be excluded.
Either party may end an engagement in line with the notice terms in the statement of work. Our Refund & Cancellation Policy explains what happens to work in progress and any fees.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.